NHS Greater Glasgow used an external firm to conduct their Big Brother-style monitoring tactics on critical patients and relatives at a scandal-hit hospital.

The First Minister faced questions today on why NHS Greater Glasgow and Clyde (NHSGGC) had used an external firm to conduct their Big Brother-style monitoring tactics on critical patients and relatives at the scandal-hit Queen Elizabeth University Hospital (QEUH).

It comes after the Record revealed how a health board boss was alleged to have referred to a “war” with the parents of children who became ill in the hospital infection scandal.

NHSGGC communications director Sandra Bustillo is said to have told her staff a concerned parent may have “won the battle but won’t win the war” after he raised his concerns in the media.

A whistleblower claimed Bustillo made the remark on more than one occasion after Professor John Cuddihy spoke publicly about his daughter Molly’s case.

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