On several occasions over the last year, I have tried to contact Police Scotland on 101 to try to report matters of community safety and crime but gave up as I simply couldn’t get through after 15-20 minutes of holding for an operator. The Scottish Government has allowed the closure of local police offices by the formation of Police Scotland but this has led to a failure in providing a service to the community and discouraging the public from reporting crime and community concerns of public order. Scotland deserves better. Dennis Forbes Grattan, Aberdeen.